Contact us
We are here to assist you! If you have questions, requests, or need support, please do not hesitate to contact us.
Here's how you can get in touch with our team:
- Chat: Click on the icon at the bottom right of our website to start a chat conversation
- Email: Send an email to support@mamacrowd.com
Hours and Availability
Our team is available during the following hours:
- Monday - Friday: 9:00 a.m. - 6:00 p.m. (non-holiday business days)
We are happy to offer our support and answer your questions as quickly as possible. Although response times may vary depending on the volume of requests, we strive to respond to you within one business day.
Remember that you can always consult the Guide or the FAQ of our website. You may find the answer to your question right away!
We also invite you to contact us to provide constructive feedback or report any difficulties in using the platform.
Support
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Warnings pursuant to Article 19(2)
crowdfunding services provided by Mamacrowd are not covered by the Deposit Guarantee Scheme established in accordance with Directive 2014/49/EU*; securities and instruments eligible for crowdfunding purposes that can be acquired through this crowdfunding platform are not covered by the Investor Compensation Scheme established in accordance with Directive 97/9/EC**.
* Directive 2014/49/EU of the European Parliament and of the Council on Deposit Guarantee Schemes.
** Directive 97/9/EC of the European Parliament and of the Council on investor-compensation schemes.
© 2024 Mamacrowd Srl a company of Azimut Group - VAT number IT07464370969 - Via Timavo 34, 20124 MI - SC € 95.417,54 fully paid up - Crowdfunding service provider authorised by resolution No. 22876 of 08/11/2023